Returns & Exchanges
At Trendoli, we prioritize the freshness and quality of every gourmet item we deliver to your doorstep. Due to the perishable nature of our food products, we offer a 14-day window for returns or replacements on non-perishable goods and quality-related concerns.
Check Eligibility
Ensure your items are unopened, in their original packaging, and within 14 days of delivery for non-perishable pantry staples.
Contact Support
Email our customer care team with your order number and photos of any damaged or incorrect items to initiate a claim.
Package Your Return
Once approved, securely pack the items using the original shipping materials to prevent damage during transit back to our warehouse.
Receive Refund or Credit
After we inspect the returned items, we will issue a full refund to your original payment method or provide store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing